- 77% of consumers use search engines to research treatment
- 83% of patients visit a hospital website before booking an appointment
- 61% of patients visit at least two hospital sites before booking
- 43% of visits to hospital websites begin at a search engine
- 1 in 20 Google searches are health-related, (Gallup)
- 59% of patients say mHealth will significantly change how they research care
- 64% of regular patients, and 82% of those with poorly managed conditions use mHealth services
- 32% of consumers have a mobile health app, a 2x increase since 2013 (PwC)
- 77% of U.S. adults own a smartphone
- 62% of smartphone owners, and 75% of those 18-29, use their device to look up health information (Pew)